Audience Intelligence

Turn Segments Into Targeting and Test Decisions

Build segment scorecards that combine behavior, value, need-state, drift, and response evidence. Use them to choose audiences, set CAC and LTV thresholds, design tests, and personalize lifecycle treatment.

Useful segmentation changes targeting, testing, creative, and budget decisions, not just persona naming.

Customers by segment

Champions
Loyal
New
At-risk
Dormant

Size, value, and movement for every segment: a living system, not a static persona slide.

Segment scorecards

Track size, value, CAC/LTV thresholds, channel fit, response potential, and drift.

Activation exports

Move segments into CRM, prospecting, lifecycle, and test audiences.

Experiment readouts

Compare lift, offer response, and retention by segment instead of relying on averages.

AI-readable context

Definitions and audience logic become read-only MCP/API context for connected agents.

Segment Scorecards, Not Persona Slides

Useful segmentation changes decisions. Each segment should have economics, reachability, behavior, measurement history, and activation logic attached to it.

Behavioral Segments

Track recency, frequency, monetary value, product usage, and engagement to identify high-value, at-risk, and reactivation-ready audiences with clear next actions.

Persona and Need-State Layers

Move beyond who the customer is to why they buy. Blend clustering with need-state and JTBD-style logic so segments actually inform messaging and channel choice.

Value-Based Prioritization

Tie segments to LTV, margin, CAC ceilings, and payback so the best audience is not just the easiest one to reach, but the one with the strongest downstream economics.

How the Workflow Works

Segmentation is not just a clustering algorithm. It is an operating system for deciding who gets which treatment and how success should be measured.

1

Build the Segment Stack

Start with value and behavioral signals, then layer on demographic or firmographic context and need-state framing where it changes action.

2

Watch Segment Drift

Track how users move over time so you can see whether marketing is shifting customers into healthier segments or simply re-labeling short-term behavior.

3

Activate with Guardrails

Export segments into campaigns, lifecycle flows, or sales motion, but keep guardrails around margin, churn, fatigue, and segment-level experiment validity.

What the Team Gets

The output should be more than a persona slide. It should be a usable system for targeting, measurement, and planning.

Segment Scorecards

See size, value, response potential, channel fit, drift, and LTV/CAC thresholds instead of relying on one-off persona documents.

Activation-Ready Audiences

Turn analytical segments into CRM lists, prospecting audiences, lookalike seeds, and lifecycle strategies that can actually be deployed.

Segment-Aware Experimentation

Measure which channels, creatives, and offers work for which groups, then use those readouts to refine targeting and budget rules.

Human in the loop

Built for everyone on the team

You don't need to be a statistician. The hard math runs under the hood; you point, click, and make the call with the full picture in front of you.

MarketerAnalystCMOData ScientistVP of MarketingDirectorGrowth ManagerBrand ManagerAgencyFounder
The measurement triangle

One framework. Every method talks to the others.

Geo, user-level, and platform tests all feed one central database. That shared truth calibrates and validates your MMM, while attribution keeps everything pointed in the right direction. Run any piece on its own — or run them together and let each one make the others stronger.

Inform. Attribution gives the MMM a fast, directional read on what's working between tests.

Calibrate. Incrementality tests anchor the MMM to causal ground truth, not just correlation.

Validate. Holdout tests check that attribution and the model agree with what really happened.

See the full framework
Experiment OS

Measurement Ops Make the Product Repeatable

The models and tests matter, but the workflow around them matters too. Shako Stats is designed to become the operating system around experiment planning, metadata, documentation, and cross-test learning.

Data Management

Centralize datasets, mappings, and historical records so experiments and models always start from the same source of truth.

Tags and Parameters

Organize tests by audience, creative strategy, bidding logic, or business objective so learnings remain searchable and reusable.

Gantt Timeline

See what tests are planned, in-flight, or completed so overlapping interventions and measurement conflicts are easier to manage.

Documentation

Turn methodology, definitions, and experiment design guidance into an internal operating system instead of leaving them scattered across decks.

New: AI Marketing Scientist

Or just ask your AI.

Connect any AI agent through MCP/API to read-only segment context: definitions, scorecards, activation rules, experiment readouts, drift, and value thresholds. Shako Stats keeps the segment logic explicit; the AI helps teams understand who to target, test, suppress, or protect.

Meet your AI Marketing Scientist

One-click OAuth for Claude & ChatGPT, read-only, anyone on the team can ask

Bring rigorous measurement to your team

Design tests, understand results, and connect your team to one statistics-backed measurement workspace.

Paid B2B plans built for brands & agencies.